# EBSCO Discovery Service EBSCO Discovery Service is an all-inclusive search solution that makes in-depth research easy. The platform offers sophisticated features that anticipate user intent, helping them get to exactly what they are looking for quickly and easily. [ Request a demo ](/request-information?product=eds) # Expertise & Support [ ](#) - [Overview](/academic-libraries/products/ebsco-discovery-service) - [Quality Data & Precision Search](/academic-libraries/products/ebsco-discovery-service/quality-data-precision-search) - [Authentication & Links to Full Text](/academic-libraries/products/ebsco-discovery-service/authentication-links-to-full-text) - [User Experience](/academic-libraries/products/ebsco-discovery-service/user-experience) - [Integration & Customization](/academic-libraries/products/ebsco-discovery-service/integration-customization) - [Expertise & Support](/academic-libraries/products/ebsco-discovery-service/expertise-support) # Expertise & Support ## Committed to Your Success When you work with EBSCO, you’re working with a skilled service staff that includes: - 40+ technical field service engineers - Worldwide professional services team - Authentication services team (OpenAthens and SSO) - 20+ Implementation Project managers - Multilingual technical and customer support - 40 Engagement Managers ### On-Demand Support We provide online and onsite training on a variety of topics and features, including EDS implementation, searching, linking and customizations. Tutorials, user guides, and other support material are available on-demand on EBSCO Connect. [Visit EBSCO Connect ](https://connect.ebsco.com/s/?language=en_US) #### Ready to get started with EDS? See what EDS can do for your library. [ Request a demo ](/request-information?product=eds) #### Already an EDS customer? Access tutorials, user guides and more on EBSCO Connect. [ Get support ](https://connect.ebsco.com/s/topic/0TO1H000000HHfEWAW/ebsco-discovery-service?language=en_US) ## Related Resources Recommended Reading Items [ ![ebsco discovery service new user experience image ](/sites/default/files/acquiadam-assets/ebsco-discovery-service-new-user-experience-image-780.png) ](/resources/new-eds-user-experience-academic-libraries) ### Overview [ The New EBSCO Discovery Service User Experience for Academic Libraries ](/resources/new-eds-user-experience-academic-libraries) [ ![eds year colleges playbook image ](/sites/default/files/acquiadam-assets/eds-2-year-colleges-playbook-image-780.png) ](/resources/advancing-student-success-discovery-service) ### Solution guide [ Advancing Student Success with a Discovery Service ](/resources/advancing-student-success-discovery-service) ![](https://assets.ebsco.com/asset/75cc8628-d575-4641-99f2-787881fa256b/eds-ui-video-image-780.jpg) ### Video [Unlock the Full Potential of Your Library with EBSCO Discovery Service (EDS)](#)