# EBSCO FOLIO Services FOLIO is an open-source library services platform that integrates print and electronic resource management. It includes core library management functionality, is built on a modern architecture to ensure continuous innovation, and supports the integration of applications from third-party providers. EBSCO provides implementation, hosting and support for FOLIO. ## The services you'll receive when choosing EBSCO FOLIO Services - ##### Implementation Our Implementation Consultants and Library Services Engineers take care of implementing the FOLIO LSP from readiness assessment to go-live. Our process covers data analysis, scripting and migration, workflow analysis, strategic and project planning, change management and organizational consulting and training. In addition, we integrate FOLIO with EBSCO services and third-party applications. - ##### Hosting EBSCO hosts [EBSCO FOLIO](/academic-libraries/products/ebsco-folio "EBSCO FOLIO") on Amazon Web Services (AWS) to deliver high availability and performance globally. We provide software updates and backups, monitoring and security. Our AWS-certified cloud engineers ensure a ‘hardened’ version of the FOLIO software by securing and improving the community-released code. - ##### Support and Training EBSCO and its partners provide global and local support in your language and time zone. Our support services include ongoing testing and release procedures for new versions of the FOLIO software. You'll also gain access to a dedicated online community and customer forums. EBSCO offers a completely customizable training program tailored to the needs of your library. - ##### Integrations and value-added functionality Our implementation services cover a multitude of third-party integrations and EBSCO value-added functionality. These may include acquisitions, circulations, collections, repositories and archival system, authentication, ordering platforms, discovery and more. [Learn more about integration options](/academic-libraries/products/ebsco-folio/integrations "EBSCO FOLIO Integrations"). ![EBSCO Support Web Image ](/sites/default/files/acquiadam-assets/EBSCO-Support-Web-Image-780.jpg) ## EBSCO Support EBSCO is an active partner in the evolution of FOLIO and is invested heavily in the successful outcome of FOLIO by being involved in FOLIO community groups, as the largest contributor of developers, code and features to FOLIO, and is actively engaging in learning opportunities for the library community. With this dedication and investment, EBSCO is planning on years of engagement and support for FOLIO and the FOLIO community. ![EBSCO FOLIO Services Consultants Web Image ](/sites/default/files/acquiadam-assets/EBSCO-FOLIO-Services-Consultants-Web-Image-780.jpg) ## EBSCO FOLIO Services Consultants As part of EBSCO FOLIO Services, each library is provided with a lead implementation consultant, with whom the institution can work to design and execute an appropriate project plan. FOLIO Services Consultants are located in regions around the world and provide services in multiple languages. Most importantly, they have experienced implementations both from the client and the vendor perspective. They have first-hand knowledge of what it takes for an implementation process to happen smoothly and for clients to be satisfied with the results. The team consists of librarians and veteran ILS consultants who have led the implementation of various systems across large consortia and libraries. Your library will be assigned a lead FOLIO Services Consultant who will be backed and supported by the experience, knowledge and assistance of the entire EBSCO FOLIO Services Consulting team. ![EBSCO FOLIO Services Consultants Web Image ](/sites/default/files/acquiadam-assets/EBSCO-FOLIO-Services-Consultants-Web-Image-780.jpg) ![EBSCO FOLIO Services Engineers Web Image ](/sites/default/files/acquiadam-assets/EBSCO-FOLIO-Services-Engineers-Web-Image-780.jpg) ## EBSCO FOLIO Services Engineers In addition to the EBSCO FOLIO Services Consultants for implementation, EBSCO provides a dedicated team of engineers who support the hosting of FOLIO. This team is made up of experienced full-stack engineers with a diverse range of talent including in-depth AWS knowledge/AWS certified to support FOLIO hosting. This team contributes extensively to the FOLIO community, ensuring code quality, reviewing architectural designs and decisions, and leading quality assurance efforts. They are instrumental in hardening the FOLIO codebase as well as providing stable environments for customers. [Read the blog post](/blogs/ebscopost/folio-library-services-platform-it-takes-village) ![current ebsco folio sites web story image ](/sites/default/files/acquiadam-assets/current-ebsco-folio-sites-web-story-image-780.jpg) ## Partner Support In order to make implementation support more accessible worldwide, EBSCO has partnered with more than two dozen trusted vendors across the globe. These partners bring their expertise in local systems and standards and are supported by EBSCO’s infrastructure. Any library that is interested in FOLIO is able to receive quality support and services anywhere in the world. ![current ebsco folio sites web story image ](/sites/default/files/acquiadam-assets/current-ebsco-folio-sites-web-story-image-780.jpg) ![Partner Support Web Image ](/sites/default/files/acquiadam-assets/Partner-Support-Web-Image-780.jpg) ## Current EBSCO FOLIO Sites Institutions across North America and worldwide are adopting FOLIO LSP. See a list of sites currently using either EBSCO FOLIO ERM and/or the full FOLIO platform using EBSCO FOLIO Services. Learn more about their implementations from related press releases. [See list of EBSCO FOLIO sites](/academic-libraries/products/ebsco-folio/current-sites) ## Take the next step #### Ready to get started? Request a demo of EBSCO FOLIO. [ Book a demo ](/request-information?product=ebsco-folio) #### Want to stay updated? Sign up for the EBSCO FOLIO newsletter. [ Sign up ](https://more.ebsco.com/FOLIO-Newsletter-Signup.html) ## Recommended Resources ![](https://assets.ebsco.com/asset/88298f0a-0042-4c71-94ec-3d8fce0633af/FOLIO-Integrations-Series-Intro-780.png) ### Video [EBSCO FOLIO: We Have Everything That Matters](#) [ ![heritage university library interior and folio logo on washington state](https://assets.ebsco.com/asset/df8d7b3c-788f-4b6a-855e-eef8788158ba/folio-heritage-university-success-story-web-780.png) ](/resources/success-story/heritage-university-approaches-folio-go-live-confidence) ### Success Story [Heritage University Approaches FOLIO Go-Live with Confidence](/resources/success-story/heritage-university-approaches-folio-go-live-confidence) [ ![Press Release](/themes/custom/cog_ebsco/images/resource_press_release.jpg) ](/news-center/press-releases/300-libraries-one-vision-ebsco-folio-unites-global-library-community) ### Press Release [300 Libraries, One Vision: EBSCO FOLIO Unites Global Library Community ](/news-center/press-releases/300-libraries-one-vision-ebsco-folio-unites-global-library-community)