Readers' Advisory Competencies

A framework for readers' advisory work in libraries 

Introduction 

Modern readers’ advisory is a relationship driven practice that positions every library staff member as a catalyst for patrons’ deeper engagement with reading and with the library. We've created these competencies to describe the art and practice of readers’ advisory and help rekindle a shared commitment to it. By intentionally building a culture of advisory services, libraries elevate the patron experience, strengthen their communities, and deliver an impact that lasts far beyond a single interaction. 

We hope libraries everywhere will use this framework to ensure that helping readers find stories that matter to them remains an essential and visible part of library service. 

Go to the competencies

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