This list of sub-processors supports EBSCOhost and EBSCO Discovery Service platforms, including all research databases within.
Hosting Platform
The following providers are used to store EBSCO data and deliver EBSCO products and services.
| Name | Purpose | Location of Processing |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | EBSCO products primarily use AWS for data storage and software delivery. | United States |
Software as a Service
The various software packages below are used to monitor, manage and/or enhance our products and services.
| Name | Purpose | Location of Processing |
|---|---|---|
| Amplitude, Inc. | Application metrics and analysis tool | United States |
| MaxMind, Inc. | IP Authentication | United States |
| OneTrust, LLC | Data Subject Access Right request software | United States |
| Osano, Inc. | Cookie management (IP Address and Cookie Preferences only) |
Ireland |
| Navisite, LLC | Software delivery platform, hosting and services | United States |
| Snowflake, Inc. | Data warehousing | United States |
Staff Augmentation
EBSCO augments its internal staff with assistance from the following staffing providers.
| Name | Purpose | Location of Processing |
|---|---|---|
| InfoSys Limited | Software development support | India |
| EPAM Systems, Inc. | Software development support | India, Europe |
| NISC Export Services Pvt. Ltd. (NES) | Customer support | India |