GOBI utilizes the following sub-processors for the processing of personal data in connection with GOBI’s provision of e-books, print books and workflow services to customers via its GOBI platform and its Mosaic platform.
Mosaic Data Hosting
The following providers are used to store customer contact information and customer order information.
| Name | Purpose | Location of Processing |
| Amazon Web Services, Inc. (AWS) | Cloud services, website hosting, and data center services | United States |
| Ping Identity Corporation | User login and identity management | United States |
Staff Augmentation
EBSCO augments its internal staff with assistance from the following staffing providers.
| Name | Purpose | Location of Processing |
| InfoSys Limited | Software development support | India |
| NISC Export Services Pvt. Ltd. (NES) | Customer support | India |
| EPAM Systems, Inc. | Software development support for Mosaic only | Europe |
Other Support Services
GOBI uses service providers to provide administrative support services.
| Name | Purpose | Location of Processing |
| HighRadius Corporation | Provides AR process automation for invoicing, payments and collections | United States |
| RapidScale, Inc. (formally Logicworks) | Managed services for AWS-hosted data storage used for Mosaic only | United States |