Hosting Platform
The following providers are used to store EBSCO data and deliver EBSCO products and services.
| Name | Purpose | Location of Processing |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Cloud services, website hosting, and data center services | United States |
| Platform.sh | Hosting of Live Stacks Sites | United States |
| DigitalOcean, LLC | Hosting of Test Stacks Sites | United States |
Software as a Service
The various software packages below are used to monitor, manage and/or enhance our products and services.
| Name | Purpose | Location of Processing |
|---|---|---|
| Twilio | Cloud-based email delivery service (Only used when service is selected by customer) | United States |
Staff Augmentation
EBSCO augments its internal staff with assistance from the following staffing providers.
| Name | Purpose | Location of Processing |
|---|---|---|
| EPAM Systems, Inc. | Software development support | India, Europe |
| NISC Export Services Pvt. Ltd. (NES) | Customer support | India |